📋 Table of Contents: Brand24 Review | Target Audience | Brand24 Pros | Brand24 Cons | Brand24 Features | Brand24 Integrations | High Level Features Summary | Brand24 Pricing | Useful Links & Resources | Refund Policy for Brand24 | Contacting Brand24 | Frequently Asked Questions | Conclusion | Alternatives to Brand24

✅ Brand24 Review

Based on 234 G3 reviews:
(4.6/5)

💡 TL;DR Summary

Brand24 is the leading social listening tool that offers instant access to mentions and insights across various platforms.

With AI-powered capabilities, it allows businesses to monitor and analyze their brand's presence, gain valuable customerinsights, and track competitors.

Over 4000+ brands trust and rely on Brand24 for its user-friendly interface, actionable insights, and excellent customer support.

It streamlines social media monitoring, aids in customer satisfaction, and provides accurate influence tracking.

However, it lacks some all-in-one features, has relatively high pricing, and may encounter spam results.

Despite these drawbacks, Brand24 offers a comprehensive solution for harnessing social listening and making informed business decisions.

Brand24

👉 Visit Brand24

ℹī¸ Introduction

Brand24 is the leading social listening tool that provides instant access to mentions and insights across a wide range of platforms.

With its AI-powered capabilities, users can monitor and analyze their brand's presence on social media, news, blogs, videos, forums, podcasts, and reviews.

This comprehensive approach enables businesses to stay on top of their online reputation and gain valuable insights into their customers' perceptions and preferences.

One of Brand24's key features is its ability to analyze competitors, giving users a strategic advantage in the market.

By understanding what competitors are doing and how customers are responding, companies can fine-tune their own strategies and make data-driven decisions.

This tool has gained immense popularity and trust, with over 4000+ brands of all sizes relying on it to stay ahead of the competition and engage with their audiences effectively.

Brand24's user-friendly interface and actionable insights make it an indispensable resource for marketers, PR professionals, and businesses looking to enhance their online presence and reputation.

By staying attuned to customer feedback and industry trends, organizations can build stronger relationships with their target audience and boost their overall brand performance.

Whether you're a startup or an established enterprise, Brand24 offers a powerful solution to harness the power of social listening and make informed decisions for business growth.

This review uses data collected from Brand24's website, as well as other online sources, to help you decide if Brand24 is the best link building service for you.

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đŸŽ¯ Target Audience

The target audience for Brand24 is businesses of all sizes looking to monitor their online presence and gain valuable customer insights through social listening across various platforms.

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👍 Brand24 Pros

  • Multi-platform monitoring: Tracks mentions across various online sources including social media, review sites, forums, blogs, newsletters, etc.
  • Deep insights: Offers in-depth metrics like Presence Score to understand the quality and quantity of mentions.
  • Clean and user-friendly interface: Intuitive and well-organized UI requiring minimal technical knowledge to use.
  • Easy reporting: Straightforward reporting feature with customizable data and time periods.
  • Industry-leading social listening functionality: Rich functionality for social media monitoring and engagement.
  • Real-time social media monitoring: Enables quick responses to customer feedback.
  • Excellent customer support: Addresses technical issues promptly.
  • Aids in customer satisfaction: Engages with unhappy customers, resolves issues, and helps in customer relationship management.
  • Streamlines social media monitoring: Reduces manual work and offers fast alerts and notifications.
  • New lead discovery and product promotion: Helps in finding new clients and promoting products.
  • Clear dashboard and good pricing: Includes affordable pricing tiers for SMBs without stripping features.
  • Accurate influence tracking: On various social media platforms.
  • Strong analytics features: Listening, mention, and influencer analytics.
  • Slack integration: Allows further connectivity.
  • Advanced tracking options: You can set up projects with specific keywords to monitor mentions, refine tracking, and engage with influencers.
  • Competitor comparison: Allows tracking and comparison of main competitors' performance.
  • Sentiment analysis: Categorizes mentions as positive, neutral, or negative.

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👎 Brand24 Cons

  • Not an all-in-one tool: Lacks features like publishing, scheduling, comment management, and extensive CRM features.
  • No real-time updates on lower pricing tiers: May affect small businesses.
  • Relatively high price: Might be prohibitive for individual users.
  • Spam results or irrelevant mentions: Reduces overall accuracy and can be challenging to filter out, especially if the company name is not unique.
  • Limited capabilities on Facebook and Instagram: Restricts insight generation.
  • Sentiment analysis accuracy: Can sometimes be imperfect.
  • Limited archiving: Can only archive a year's worth of social data.
  • Cost overruns: Costs can add up when quotas are exceeded.

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📌 Brand24 Features

The list below provides an overview of the features offered by Brand24 so that you can very quickly see if the features you need are available.

➕ Brand24 Features List (click to expand/collapse)

Mentions Feed

  • Discover real-time discussions about your brand and engage with relevant conversations.
  • Take immediate action to respond to customer feedback and manage your online reputation.

Discussion Volume Chart

  • Intuitively track changes in discussion volume and reach to protect your company image.
  • Identify and address potential issues before they escalate, while maximizing positive publicity.

Mention Analytics

  • Understand who is talking about your brand online and analyze buzz quality and quantity.
  • Gain valuable insights about your customers and their perceptions of your brand.

Influence Score

  • Pinpoint industry influencers to make informed decisions on potential partnerships and collaborations.

Sentiment Analysis

  • Determine the sentiment (positive, negative, neutral) of mentions to gauge customer attitudes.
  • Address problematic areas and take immediate action to improve customer satisfaction.

Alerts

  • Be the first to know about changes in discussion volume surrounding your brand.
  • Customize alerts to receive notifications of negative mentions from influential sources.

Data Exporting

  • Turn your data into automated PDF reports, .xls files, and infographics.
  • Utilize your gathered mentions outside the tool for further analysis and reporting.

Filtering

  • Narrow down results based on mention source, sentiment, number of visits, and more.
  • Focus on the most relevant and important data for your business needs.

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📌 Brand24 Integrations

The list below provides an overview of the integrations offered by Brand24 so that you can very quickly see if the integrations you need are available.

➕ Brand24 Integrations List (click to expand/collapse)
  • Slack
  • Brand24 tracks all public sources, including social, news, blogs, videos, forums, podcasts, reviews, and more
  • Sources: Twitter, Facebook, Instagram, Youtube, Spotify, News, Linkedin, Blogs, Forums, Reviews, Reddit, Telegram, TripAdvisor, AppStore, TikTok, and more
👉 Read more about Brand24 Integrations here.

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📌 High Level Features Summary

The list below provides an overview of the high level features offered by Brand24 so that you can very quickly see if the features you need are available.

Cloud Hosted ✅
Self Hosted ❌
Mobile App (Apple) ❌
Mobile App (Android) ❌
Chrome / Browser Extension ❌
API ❌

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💲 Brand24 Pricing

The list below provides an overview of the pricing offered by Brand24.

Price (per Month) $99 - $499
Price (per Year) $79 - $399
Free Plan ❌
Trial ✅
Demo ❌
Pricing Link (Open Link)

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đŸ’ĩ Refund Policy for Brand24

A clear, accessible refund policy is vital for businesses, demonstrating confidence in their offerings and readiness to refund unsatisfied customers. Brand24 has a refund policy, which is summarized below.

Brand24 offers chargeable individual services on their website, except during the Trial Period.

Users can get a refund of the Fee up to 1 month if they haven't used the Service.

Link to the Brand24 Refund Policy

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📧 Contacting Brand24

You can contact Brand24 using the following methods:

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❓ Frequently Asked Questions

What is Brand24?

Brand24 is the #1 social listening tool that provides instant access to mentions and insights across social media, news, blogs, videos, forums, podcasts, reviews, and more. It allows businesses to monitor their online presence and gain valuable customer insights.

How does Brand24 work?

Brand24 uses AI-powered capabilities to track and analyze brand mentions in real-time from over 25 million online sources. It offers sentiment analysis to identify positive, negative, or neutral mentions, and users can create reports to measure PR coverage and brand awareness.

Why is Brand24 loved by over 4000+ brands?

Brand24 is trusted and loved by numerous brands because it ensures they never miss a critical mention, helps monitor competitors, and delivers powerful, reliable metrics for evaluating marketing efforts and benchmarking against competitors.

How can Brand24 benefit marketers and businesses?

Brand24's user-friendly interface and actionable insights make it an indispensable resource for marketers and businesses. It provides access to honest consumer feedback, helps make informed business decisions, and enables collaboration across organizations.

What hashtag tracking features does Brand24 offer?

Brand24 allows users to track various hashtags, find influencers, and measure the effects of hashtag campaigns, including reach and engagement metrics. Users can also access important hashtag volume and reach data.

Which platforms does Brand24 monitor?

Brand24 monitors over 25 million online sources, including social media platforms like Twitter, Facebook, Instagram, YouTube, and LinkedIn, as well as news websites, blogs, forums, reviews, and more.

How experienced is Brand24 in the industry?

Brand24 has over 10 years of experience in the field of social listening. It has delivered billions of mentions and currently works with customers from 154 countries worldwide.

How does Brand24's AI-powered sentiment analysis work?

Brand24's AI can detect sentiment in 108 languages, making it efficient in tracking mentions that matter. It provides an easily digestible word cloud and easy access to positive and negative brand mentions.

Is there customer service support for users?

Yes, Brand24 offers world-class customer service with over 80+ specialists dedicated to assisting users. They value customer support as a philosophy guiding the entire company.

Are there resources available to learn more about social listening and brand management?

Yes, Brand24 offers free resources like video guides, masterclasses, articles, and guides to help users understand sentiment analysis, brand awareness, share of voice measurement, brand reputation management, and more.

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⚙ī¸ Conclusion

The information in this Brand24 review is presented to help you make your own, informed, decision about whether this is the best link building service for you.

How do you know if Brand24 is right for you?

  • Brand24 seems to be best suited for businesses of all sizes looking to monitor their online presence and gain valuable customer insights through social listening across various platforms.

You can use this data to compare Brand24 to other link building services and to assess how well they meet your needs.

If you are considering Brand24 but still unsure, we recommend that you research further by visiting their website, checking customer reviews, and social media channels like Reddit to see what other people are saying.

Hopefully, this review of Brand24 has given you further insight into what they offer, and if the features they offer are what you're looking for.

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🔀 Alternatives to Brand24

If you're looking for alternatives to Brand24, below is a list of comparisons to the most popular link building alternatives to consider.

⭐ Product Comparisons (2 Options)

⭐ Product Comparisons (3 Options)

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